Contact Us

Get In Touch

Have questions, suggestions, or need support? Here are the best ways to reach the Hamlet SMP development team. We're here to help and always welcome feedback from our community.

Discord

The fastest way to get help and connect with our community.

Primary Method

Join our Discord server for real-time support

Direct message available for private inquiries

Response: Usually within hours

Join Discord Server

Email

For formal inquiries, business matters, or detailed support requests.

Email Address

hamletsmp@gmail.com

Best For

• Business partnerships

• Media inquiries

• Detailed bug reports

Response: Within 1-2 business days

Send Email

Twitter / X

Twitter Handle

@HamletSMPnet

Best For

• Announcements & updates

• Quick questions

• Server status updates

Response: Usually same day

Follow on Twitter

Frequently Asked Questions

What's the fastest way to get support?

Discord is the fastest option. Join our server and ask in the #support channel. Our team and community members are usually online and can help immediately.

I submitted an application. When will I hear back?

Application reviews take 3-5 business days. If you haven't heard back after 5 days, please message us on Discord. Do not email about application status - use Discord for faster response.

I found a bug. How do I report it?

For bugs and technical issues:

Join our Discord and use #bug-reports
Include: Minecraft version, what happened, steps to reproduce
If possible, include screenshots or videos

Do you accept partnership or collaboration requests?

Yes! For partnership, sponsorship, or collaboration inquiries, please email hamletsmp@gmail.com with "Partnership Inquiry" in the subject line. Include details about your proposal.

Before Contacting Us

To help us help you faster, please check these resources first:

Documentation

Check our About page for server information and FAQ

Community

Other players may have already answered your question on Discord

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